Account Executive

About the Role

As an Account Executive at Cents, you're the engine behind new business growth. You own the full sales cycle — from the first demo to a signed deal — for laundromat and dry cleaning operators across the country. You'll work BDR/SDR-generated leads, direct booked opportunities, self-sourced pipeline, and CS round-robin leads to close deals that genuinely change how operators run their businesses. Your earning potential is limited only by your hustle — in a market where Cents is the undisputed leader.

• NYC candidates preferred

Responsibilities

• Run the full sales cycle: demo, follow-up, negotiation, close.
• Work all lead sources: BDR/SDR-generated demos, direct booked opportunities, CS round-robin leads, and self-sourced outbound.
• Make an intro call before every demo — no exceptions.
• Apply the T.A.O.M. framework (Time, Agenda, Outcome, Mutually Agreed) on every call.
• Schedule alignment calls during the sales process; set go-live expectations of 2–4 weeks.
• Pitch the full Cents product suite with bundled pricing as the primary close lever.
• Build and maintain a healthy pipeline; target 100+ outbound calls per week.
• Keep Salesforce fully notated before every handoff; follow billing date and BRF submission rules.
• Route all inbound LW/MOOPS opportunities through the distributor team workflow.
• Help refine the Sales Bible — document winning tactics to help the next generation of AEs succeed.

What We're Looking For

• Hunter Mentality: Proven track record running end-to-end sales cycles. You build your own book of business.
• Fearless Prospector: Cold outreach isn't just a task — it's a core skill. You make the calls and send the emails.
• Master of the Close: Skilled in deep discovery, needs analysis, and navigating price negotiations to get deals over the line.
• Pipeline Discipline: You build it, work it, close it. No hyper-fixating on a handful of accounts.
• Salesforce Hygiene: Non-negotiable — accurate stages, clean notes, no guesswork on handoff.
• Consultative Seller: You lead with operator pain points, not feature lists.
• Relentless & Coachable: High-drive, optimistic, and hungry for feedback because you know it sharpens your edge.

Qualifications

• 2+ years in a sales role (SaaS preferred).
• Creative, persistent, and passionate about sales with a dynamic personality.
• Comfortable working in a fast-scaling startup environment — you adapt quickly and thrive in ambiguity.
• Tech-savvy; navigates sales tools and internal platforms quickly.
• Experience with Salesforce, Dialpad, and Gong preferred.
• Outside or field sales experience a plus; prior POS/payments experience is nice to have.

Tools You'll Use

Salesforce · Gong · Dialpad · Chili Piper · Google Sheets · Claude · Slack

About Cents

Cents is a New York-based technology company building the leading platform for the $40+ billion laundry and dry cleaning industry, helping laundromats, dry cleaners, and garment care businesses start, manage, and grow. We're backed by top-tier investors including Bessemer, Camber Creek, and Sumeru Equity Partners, and we were just ranked No. 101 on the Inc 5000 for 2026. Our team is full of passionate technology experts obsessed with supporting and empowering small business owners, and we're just getting started. If you want to help elevate an entire industry, this is where that happens.

Benefits Overview

We offer great compensation packages, and comprehensive health benefits, & believe in a strong cohesive team atmosphere. Our laundry stipend, gym stipend and access to learning opportunities from our team and network of advisors, and investors are just the starting point!

We celebrate diversity and are committed to creating an inclusive environment for all employees.

• Equity Options
• Gym, Laundry and Work-from-home/Commuter stipend
• Parental leave – Up to 14 weeks fully paid for new parents
• Health benefits, including medical, dental, vision, mental health support, parental leave, life and AD&D insurance, and disability