Account Manager, MSP

Job Description

Aura is on a mission to create a safer internet. In a world where our lives are increasingly online, Aura's category-defining suite of intelligent digital safety products help millions of customers protect themselves against digital threats, and that number is growing rapidly. This is an exciting phase at Aura, and our team of over 400 people worldwide is guided by a leadership slate that's successfully grown startups into multi-billion dollar organizations.

Come build with us!

About the Role:We are seeking a talented and experienced Account Manager for our Managed Service Provider channel of business. In this pivotal role, you will be responsible for onboarding partners and nurturing relationships with small businesses that purchase and use Aura's product. You will serve as a key point of contact, ensuring our partners are fully supported and enabled to successfully utilize Aura's comprehensive suite of digital safety products.

Day to Day:

What you bring to the table:

Aura offers a generous package to support our employees’ personal and professional lives. Our packages include competitive pay, health and wellness benefits, retirement savings plans, parental leave, and more! Pay for this role includes a base salary plus commission with OTE (on-target earnings) estimated to be $140,000-$160,000 but may vary depending upon job related knowledge, skills, experience, location, and meeting sales metrics while in the role.

#LI-remote

Aura is proud to be an equal employment workplace.

Aura is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment.

Important privacy information for United States based job applicants can be found here.

• Develop, maintain, and grow strategic partnerships and strong, long-lasting relationships with a portfolio of MSP partners.
• Serve as a subject matter expert on Aura's product catalog and how our solutions protect their clients.
• Provide training and enablement to MSP partners, ensuring they are equipped with the knowledge and tools to effectively implement and manage Aura's products.
• Collaborate with internal stakeholders, including marketing, product and engineering, to develop and execute strategies aimed at achieving business growth and client retention targets.
• Stay abreast of industry best practices and recent events to ensure you are a trusted resource for our partners.
• 5-7 years of experience in sales and/or account management, with proven experience working with managed service providers (MSPs).
• Demonstrated ability to consistently meet or exceed performance metrics.
• Exceptional communication and interpersonal skills, with a natural ability to engage and build trust.
• A high level of integrity and a strong work ethic.
• Proven ability to work collaboratively and effectively with cross-functional teams.
• Strong business acumen and problem-solving skills, with the ability to think creatively to meet partner needs.
• The ability to navigate a fast-paced, high-growth environment.
• A passion for creating a safer internet and empowering families.