Business Operations Associate

Job Description

Fingerprint empowers enterprises to detect and stop online fraud with the world’s most accurate device intelligence. We lead our industry with bleeding-edge identification capabilities and work on turning new ideas and discoveries in the fraud detection space into reality. Our customers range from innovative startups to leading enterprise companies, including Plaid, Dropbox, and Booking.com.

Fingerprint is a globally dispersed, 100% remote company. We were named on on the 2026 Forbes Best Startup Employers list and ranked #803 on the 2026 Inc. 5000 list of America’s fastest-growing private companies.

We have raised $77M and are backed by Craft Ventures (Tesla, Facebook, Airbnb ), Nexus Venture Partners ( Postman, Apollo.io, MinIO, Druva) and Uncorrelated Ventures ( Redis, Rollbar, Gradle).

About the Role:

As a Business Operations Associate, you will play a pivotal role in shaping the strategic direction and growth of our company. This role reports to the VP of Business Operations and comes with the exciting responsibility of advancing critical strategic initiatives. Business Operations serves as the swiss-army knife of the organization - you’ll work on a diverse set of projects and no two weeks will be the same. You will collaborate extensively with colleagues from various departments, including Product, Engineering, GTM, People, and Finance. This role offers unique visibility into a hyper-growth startup, providing the opportunity to shape its trajectory and make a substantial impact.

Responsibilities:

Strategic Planning & Execution

High Quality Decision Making & Leadership Alignment

Process Improvements & Efficient Operations

• Manage goal setting process and closely monitor progress, promptly identifying and addressing deviations from goals in collaboration with leadership.
• Contribute to strategic planning by defining OKRs (Objectives and Key Results).
• Conduct research to develop informed perspectives and recommendations that support leadership decision-making
• Ensure that every employee at Fingerprint has access to the right information at the right time, supporting better decisions and clarity among leadership.
• Experiment, analyze, and develop recommendations that enable better business decisions.
• Play an important role in planning and building content for our company-wide All-hands and offsites.
• Partner with leaders throughout the organization to ensure widespread adoption of the company-wide operating system, fostering continuous improvements as we evolve and learn.
• Create processes that streamline knowledge sharing and best remote work practices throughout the organization.
• Become a Notion expert and help improve it as our Single Source of Truth (SSOT).
• Roll up your sleeves and help wherever there is a critical need in the organization.

Qualifications:

For US-based employees, the cash compensation range for this role is $109,000 - $125,000. We set standard ranges for all US roles based on function, level, and geographic location, benchmarked against similar stage growth companies. However, these ranges are specific to the hiring location and may differ within or outside the US. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.

Due to regulatory and security reasons, there’s a small number of countries where we cannot have Fingerprint teammates based. Additionally, because Fingerprint is an all-remote company and people can join our workforce from almost any country, we do not sponsor visas. Fingerprint teammates need to be authorized to work from their home location.

We are dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace. Fingerprint strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace. We highly encourage people from underrepresented groups in tech to apply.

If you are applying as a resident of California, please read our CCPA notice here.

If you are applying as a resident of the EU, please read our GDPR notice here.

**We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Fingerprint recruiting email communications will always come from the @fingerprint.com domain. Any outreach claiming to be from Fingerprint via other sources should be ignored.

• 3 - 6 years of experience with a combination of management consulting, technology investment banking, venture capital, and/or startup operations.
• Located in the US or Canada.
• Exceptional attention to detail, marked by organizational prowess, proactiveness, and a commitment to rigor in your work.
• Strong stakeholder management skills, including effective written and verbal communication with senior leadership.
• Basic knowledge of SaaS financial and operational metrics (e.g., revenue, margins, burn, etc.), the ability to read a financial report, and form a view on business health.
• Analytical thinking with a track record of utilizing data to inform business decisions.
• Quick learner who embraces the ambiguity of a startup and has a proactive approach to problem-solving.
• Curiosity and fluency with AI tools and how they can improve the way work gets done. You experiment regularly, share what you learn, and are eager to help shape how AI gets adopted across the organization.
• Role requires proficiency with macOS and comfort working fully remotely using tools such as Slack, Google Workspace, and Zoom.