Executive Assistant / Project Management VA (Part-Time)

Overview:

We are seeking a highly organized, proactive, and detail-oriented Virtual Assistant to support a growing creative business owner across two ventures:

This role is ideal for someone who thrives in structured environments, enjoys bringing order to creative chaos, and can independently manage systems, communication, and admin operations.

• A premium lapel pin & accessories business
• A small design agency

Key Responsibilities

Project Management (CORE)

• Manage and maintain workflows in monday.com
• Create and update projects based on incoming emails (e.g., purchase orders)
• Assign and track action items
• Tag and communicate updates to the founder
• Ensure all tasks are organized, updated, and completed
• Provide weekly project updates/reporting

Inbox & Calendar Management

• Monitor inbox and respond on behalf of the founder
• Be CC’d into emails and proactively respond when needed
• Manage calendar scheduling and confirmations
• Ensure nothing slips through the cracks

Customer & Client Communication

• Respond to website/customer queries via Shopify inbox/chat
• Follow up with clients (especially wholesale orders needing nudges)
• Maintain strong, professional communication tone

Admin & Operations Support

• Assist with expense tracking using Google Sheets
• Log and categorize expenses monthly
• Help prepare financial data for accountant (light bookkeeping only)
• Maintain organized systems across both businesses

General Support

• Assist across both businesses as needed (pin business + design agency)
• Help implement systems and improve workflows
• Support scaling efforts through better organization

Requirements

Must-Have:

• Experience with project management tools (Monday.com preferred)
• Strong admin + organizational skills
• Excellent written English (client-facing role)
• Customer service experience
• Ability to work independently and proactively
• Comfortable working with Google Workspace (Sheets, Gmail, Calendar)

Nice-to-Have:

Why Join Assist World?

100% REMOTE

$50 birthday bonus

$200 testimonial bonus

$500 entry monthly raffle

NO TRACKER. NO PROBLEM

• Light bookkeeping / expense tracking experience
• Ecommerce experience (Shopify)
• Experience supporting founders or small businesses