Front Desk Coordinator

Job Description

We are looking for a Front Desk Coordinator to support customers, visitors, and internal teams with day-to-day questions and requests. Working remotely, you will help coordinate incoming calls and inquiries, manage information, and make sure requests are directed to the right team.

WHAT YOU WILL DO

• Respond to incoming calls, messages, and general inquiries
• Provide basic information and assistance to customers and visitors
• Direct requests to the appropriate team or location
• Schedule appointments and coordinate requests when needed
• Maintain accurate records and contact information
• Follow up on outstanding requests
• Provide friendly and professional customer service

WHAT WE ARE LOOKING FOR

• Previous front desk, customer service, administrative, or hospitality experience
• Strong communication and organization skills
• Friendly and professional approach
• Comfortable handling calls, messages, and multiple requests
• Good computer skills and ability to learn new systems
• Comfortable working independently in a remote environment
• Legally authorized to work in the United States
• Reliable internet connection and suitable workspace

NICE TO HAVE

• Reception or front desk experience
• Experience with scheduling or appointment systems
• Food service, hospitality, retail, or care industry experience
• Bilingual English/Spanish skills

COMPENSATION

$18–$24 per hour, depending on experience and qualifications.

Additional benefits and employment details will be discussed during the hiring process.

HIRING PROCESS

Application review → Initial conversation → Interview → Offer

EQUAL OPPORTUNITY

Location: Remote