Medical Administrative Assistant
Job Description
We are looking for a detail-oriented and proactive Medical Administrative Assistant to join a growing mental health practice supporting a team across two locations.This is a fantastic opportunity for someone with experience in medical administration, healthcare support, or a mental health practice who enjoys working behind the scenes to keep processes organised and running smoothly.
The RoleYou’ll provide essential administrative support to the practice, helping to manage day-to-day tasks and ensuring the clinical team can remain focused on delivering excellent patient care.
Key responsibilities will include:● Managing and sending faxes and handling incoming documentation● Coordinating lab-related administrative tasks● Supporting prior authorisations (PAs)● Coordinating external referrals● Managing and organising administrative follow-ups● Answering incoming phone calls where appropriate● Providing general back-office administrative support● Following established SOPs and processes● Identifying opportunities to improve and streamline administrative systems
About You
The ideal candidate will be:● Experienced in medical or healthcare administration● Highly organised and detail-oriented● A quick learner who can confidently pick up new processes and systems● Comfortable working independently in a remote environment● Proactive and able to spot ways to improve processes● Professional and confident when communicating with patients and external providers● Comfortable working with confidential medical information● Ideally experienced within a mental health or similar healthcare setting● Comfortable communicating over the phone with a clear, professional and easilyunderstood accent
Systems
Experience with the following systems would be advantageous:● RingCentral● PracticeQ / IntakeQExperience with other medical practice management or communication platforms will also be considered.
Why Join Assist World?
100% REMOTE
$50 birthday bonus
$200 testimonial bonus
NO TRACKER. NO PROBLEM