Site Reliability Engineer

Job Description

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.

Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.

Role SummaryAs a Site Reliability Engineer at Filevine, you will improve the reliability, scalability, andoperational maturity of the Filevine platform. You’ll design automation that reduces toil,strengthen observability, support reliable deployments at scale, and solve production challengesthat keep Filevine running for legal teams across the country. This role is built for engineerswho apply software engineering principles to infrastructure problems, thrive on complextechnical challenges, and are energized by taking ownership of the systems they build andoperate — growing into deeper expertise as their platform knowledge expands

Responsibilities

Design, build, and maintain the monitoring, logging, distributed tracing, dashboards, andalerting that give teams meaningful visibility into production health. Build automation, tooling, and CI/CD improvements that increase engineering efficiency,reduce toil, and support reliable deployments at scale. Design, implement, and maintain reliable systems for building, deploying, testing, andoperating Filevine products — proactively identifying and resolving reliability,performance, scalability, and security risks before they impact customers. Participate in a shared 24/7 on-call rotation, using operational insights to drive automationand long-term reliability improvements; continuously improve runbooks, documentation,and engineering standards. Take ownership of technical initiatives from design through implementation, develop deepexpertise in critical areas of the Filevine platform, and communicate clearly with technicaland business stakeholders.

What we are looking for

4+ years of hands-on experience in software engineering, cloud infrastructure, platformengineering, DevOps, or related technical roles, including at least 2 years in a Site ReliabilityEngineering or reliability-focused role.-Working knowledge of distributed systems and how applications, infrastructure, and cloudservices interact in production; demonstrated ability to troubleshoot production issues,perform root cause analysis, and drive long-term reliability improvements.-Proficiency with Python, Bash, or similar scripting languages; experience buildingproduction tooling, automation, or CI/CD pipelines and deployment automation.-Hands-on experience operating Kubernetes-based workloads and cloud infrastructure inAWS or a comparable platform, including compute, container orchestration, networking,IAM, object storage, and cloud-native monitoring.-Experience with Infrastructure as Code tools such as Terraform, Pulumi, or AWSCloudFormation, and familiarity with modern observability practices including monitoring,logging, alerting, distributed tracing, and incident response.-Experience using AI-assisted engineering tools to improve productivity, acceleratetroubleshooting, or automate operational tasks; curiosity, ownership, and a passion forbuilding reliable systems through continuous improvement.-Strong written and verbal communication skills; Bachelor’s degree in Computer Science,Information Systems, or a related field, equivalent industry certifications, or comparableprofessional experience.

Cool Company Benefits:

- A dynamic, rapidly growing company, focused on helping organizations thrive

- Medical, Dental, & Vision Insurance (for full-time employees)

- Competitive & Fair Pay

- Maternity & paternity leave (for full-time employees)

- Short & long-term disability

- Opportunity to learn from a dedicated leadership team

- Top-of-the-line company swag

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