BizlibraryLast verified: 2026-10-19Bizlibrary's
hiring data

Client Account Executive

Full-time$90k–100k / yrNot stated

Bizlibrary is hiring for a full-time remote role: Client Account Executive. Pay: $90k–100k / yr.

Who can apply: This listing doesn't say where applicants can be based. Confirm with the employer before applying.

Posted Oct 19, 2026 · still open as of Oct 19, 2026 · apply on Bizlibrary's own careers page.

Job Type: Full-Time

We are seeking a strategic, customer-centric professional to drive retention, expansion, and executive engagement across a defined book of business. In this role, you will be responsible for reducing churn, identifying and closing expansion opportunities, and cultivating strong relationships with senior-level stakeholders to ensure long-term customer success. You’ll blend proactive risk management with a consultative sales approach, serving as a trusted advisor to our clients while contributing to overall revenue growth and strategic account health.

#LI-REMOTE

Key Responsibilities

Customer Retention & Risk Management
Execute strategies to improve gross retention (reducing churn) and net retention (expansion growth).
Proactively identify and mitigate at-risk accounts, ensuring long-term customer success.
Monitor customer health scores, product adoption, and renewal risks.
Upsell & Expansion
Identify, qualify, and close upsell and cross-sell opportunities within a defined book of business.
Effectively manage the upsell pipeline, ensuring a formalized sales process is followed.
Add revenue to the overall book of business through existing customer growth.
Executive-Level Customer Communication
Build and maintain high-level relationships with customer executives to ensure alignment on strategic goals.
Ensure consistent communication with customer executives to strengthen long-term partnerships.

Qualifications and Experience

3+ years of experience in account management, customer success, or sales
Experience selling into HR decision makers and navigating complex stakeholder environments
Experience selling SaaS or a subscription-based business required.
Strong experience with CRM (Salesforce preferred) and customer success data analysis
Exceptional executive communication skills, with the ability to influence at all levels.

Benefits:

-Work from anywhere within the US for most roles

-Competitive Salary

-Flexible PTO

-12 Paid Holidays

Get new remote Sales & BD jobs in your inbox

-Company Laptop

-Reimbursement for home office expenses

-Employee Referral Bonuses

-Short-Term and Long-Term Disability Insurance

-FSA & HSA Options

-Life Insurance

-Personal and Professional Development

-Employee Assistance Program (Mental Health)

-Parental Leave + baby bonus

Job trackerSave this job, mark it applied, or hide it — tracked right here in your browser, no account needed.Save, applied, or hide this job, tracked no account needed.

Open my shortlist →

Keep listings trustworthy for everyone.

✓Apply on the company's own careers pageApply now →