Sales Development Representative (GHL)

Job Description

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.

Our client is a growing consulting firm focused on expanding its client base through outbound prospecting, lead qualification, and relationship building. The company is seeking a sales professional to support its business development efforts by generating qualified opportunities and maintaining an organized sales pipeline.

Role Overview

The Sales Development Representative (SDR) will be responsible for outbound prospecting, qualifying leads, and generating a consistent flow of opportunities for the sales team. This role involves engaging prospective clients through multiple outreach channels, identifying business needs, and maintaining timely follow-ups to support pipeline growth.

The ideal candidate has experience in outbound sales, lead qualification, and CRM management, with the ability to build rapport, maintain accurate prospect records, and consistently work toward appointment-setting and lead-generation targets. This individual will collaborate with the sales team to prioritize opportunities and use AI tools to improve daily efficiency.

Location

Fully Remote (Work from Home) | 9:00 AM – 5:00 PM EST

Key Responsibilities

Outbound Prospecting & Lead Qualification

• Conduct outbound prospecting through phone calls, text messages, emails, and social media messaging.
• Qualify prospective clients by identifying their business needs, purchasing timelines, and potential fit for the company's services.
• Maintain consistent follow-up with prospects to encourage engagement and generate sales opportunities.
• Identify qualified leads and pass relevant opportunities to the sales team.

CRM & Pipeline Management

• Manage and track leads, prospects, and follow-up activities using the company's custom software and Go High Level (GHL) CRM.
• Maintain accurate CRM records by updating lead statuses, prospect information, and follow-up activities.
• Keep the sales pipeline organized and ensure opportunities receive timely attention.
• Collaborate with the sales team to prioritize outreach activities and follow-up efforts.

Prospect Relationship Management

• Build and maintain rapport with prospective clients through a consultative approach.
• Serve as the first point of contact for potential clients, providing relevant information about the company's services.
• Maintain consistent engagement with prospects throughout the qualification process.
• Identify potential upselling and referral opportunities during prospect interactions.

Sales Reporting & Performance Tracking

• Track outbound activity metrics, including calls made, emails sent, and appointments booked.
• Monitor lead statuses, pipeline activity, and follow-up progress.
• Provide regular updates to the sales team regarding pipeline health, prospect engagement, and potential blockers.
• Use AI tools such as Claude to improve efficiency in daily sales activities.

Qualifications

Experience

• 2+ years of experience in Sales Development Representative (SDR), Business Development Representative (BDR), or other outbound sales roles.
• Experience conducting outbound prospecting and qualifying leads through multiple outreach channels.
• Experience managing sales pipelines, tracking prospects, and maintaining accurate CRM records.
• Experience working toward appointment-setting and lead-generation targets.
• Experience using AI tools such as Claude to improve daily work efficiency.

Skills

• Strong ability to conduct outbound prospecting through calls, texts, emails, and social messaging.
• Ability to qualify prospective clients by assessing business needs, timing, and service fit.
• Strong relationship-building skills and ability to establish rapport with potential clients.
• Ability to maintain consistent follow-ups and manage multiple prospects throughout the sales pipeline.
• Proficiency in using CRM systems to organize prospect information, track activities, and update lead statuses.
• Strong organizational skills and attention to detail when maintaining sales records.
• Ability to monitor outreach performance metrics and provide accurate pipeline updates.
• Self-motivated and goal-oriented approach to meeting appointment-setting and lead-generation targets.
• Ability to work independently in a remote environment while collaborating with the sales team.
• Ability to identify potential upselling and referral opportunities.

Preferred Experience & Skills

- Experience using Go High Level (GHL) CRM for lead management, prospect tracking, and sales pipeline organization.

What Success Looks Like

• Consistently generate and qualify leads that can be passed to the sales team.
• Maintain an active and organized sales pipeline with minimal gaps in prospect follow-up.
• Build positive relationships and maintain strong engagement with prospective clients.
• Keep CRM records accurate, current, and organized.
• Provide actionable updates on outreach activity, lead status, and pipeline performance.
• Consistently work toward appointment-setting and lead-generation targets.

Opportunity

The Sales Development Representative (SDR) will have the opportunity to contribute directly to business development and client acquisition within a growing consulting firm. This role provides hands-on involvement in outbound prospecting, lead qualification, and sales pipeline management.

As the company's sales function expands, the SDR will have opportunities to take on additional responsibilities and contribute to the continued growth of its client base.

Application Process:

To be considered for this role these steps need to be followed:

• Fill in the application form
• Record a video showcasing your skill sets