Technical Product Manager

🚀 About Us

At eLEND, we're transforming the lending industry through technology, automation, artificial intelligence, and modern digital platforms. We combine deep financial services expertise with cutting-edge innovation to build scalable solutions that improve operational efficiency, customer experience, and business performance.

As part of our modernization journey, we are seeking a Technical Product Manager – Enterprise & Cross-Functional Initiatives to lead strategic programs that span Product, Engineering, Data, Security, Infrastructure, Operations, Compliance, and Innovation.

This role is part of our Product, Research, Innovation, Strategy & Modernization (PRISM) organization and reports to the SVP, PRISM.

The ideal candidate brings a combination of technical product management expertise, enterprise architecture awareness, program leadership, technical documentation capabilities, and the ability to navigate complex organizational environments.

✨ Why This Role Matters

As a Technical Product Manager, you will serve as a strategic connector across the organization, aligning business priorities, technology investments, operational objectives, and innovation initiatives.

Unlike traditional product management positions focused on a single application or delivery team, this role operates horizontally across multiple business and technology functions.

You will help translate enterprise strategy into executable initiatives, establish governance and documentation standards, manage cross-functional dependencies, and create the visibility necessary for successful transformation.

Success means more than delivering individual projects. You will help establish scalable practices that strengthen organizational alignment, accelerate modernization, support responsible AI adoption, and improve how eLEND plans, documents, and executes strategic technology initiatives.

🛠️ Key Responsibilities

🏢 Enterprise Strategy & Program Leadership

• Lead and coordinate enterprise-wide strategic initiatives spanning Product, Engineering, Data, Security, Infrastructure, Operations, Compliance, and external partners.
• Partner with executive leadership to define strategic priorities, program objectives, success measures, and implementation strategies.
• Establish program structures, governance frameworks, milestones, and accountability mechanisms.
• Drive alignment across stakeholders with competing priorities, operational objectives, and technology requirements.
• Facilitate executive steering committees, strategic planning sessions, status reviews, and decision-making forums.
• Ensure initiatives remain aligned with enterprise goals, technology roadmaps, and organizational modernization priorities.
• Maintain transparency regarding program progress, key decisions, risks, and business outcomes.

📋 Product Management & Business Analysis

• Gather, analyze, validate, and document business and technical requirements across multiple departments.
• Translate enterprise strategic objectives into actionable initiatives, delivery plans, workflows, and requirements.
• Develop business cases, Product Requirements Documents (PRDs), capability maps, and initiative roadmaps.
• Support product discovery, prioritization, solution planning, and cross-functional requirements alignment.
• Define functional requirements, system dependencies, integration needs, and operational considerations.
• Partner with architecture and engineering teams to evaluate technical solutions, implementation approaches, and tradeoffs.
• Ensure proposed solutions address business objectives, user needs, and enterprise technology requirements.

🏗️ Enterprise Architecture & Solution Planning

• Partner with Enterprise Architecture, Engineering, Data, Infrastructure, and Security teams to evaluate enterprise solutions.
• Develop and maintain visibility into enterprise application landscapes, business capabilities, and system dependencies.
• Document current-state and future-state technology environments.
• Support evaluation of integration approaches, platform capabilities, and architectural tradeoffs.
• Identify dependencies between enterprise systems, business processes, and strategic initiatives.
• Translate complex architecture concepts into clear documentation and visualizations for technical and nontechnical stakeholders.
• Ensure solution planning considers scalability, security, maintainability, and organizational objectives.

📝 Technical Documentation & Standards

• Establish and maintain consistent documentation standards for enterprise initiatives.
• Develop, organize, and maintain documentation that supports planning, execution, governance, and knowledge transfer.
• Create and maintain: Program Charters
• Business Requirements Documents (BRDs)
• Product Requirements Documents (PRDs)
• Functional Specifications
• Technical Design Documents
• Architecture Decision Records (ADRs)
• Operating Models
• Process Maps
• Governance Documentation
• API and Integration Specifications
• Operational Runbooks
• Release Documentation
• User Acceptance Testing Documentation
• Ensure technical documentation remains accurate, accessible, and aligned with evolving enterprise systems and processes.
• Promote documentation practices that improve organizational transparency, consistency, and operational efficiency.

🗺️ Architecture Modeling & Diagram-as-Code

• Develop and maintain enterprise-level architecture diagrams, process models, and technical visualizations.
• Create clear representations of complex systems, integrations, business capabilities, and information flows.
• Develop and maintain: Enterprise Architecture Diagrams
• System Integration Maps
• Data Flow Diagrams
• Application Landscape Maps
• Business Capability Models
• Sequence Diagrams
• Process Flow Diagrams
• Customer Journey Maps
• Entity Relationship Diagrams (ERDs)
• System Interaction Diagrams
• Operating Model Visualizations
• Utilize Mermaid and Diagram-as-Code methodologies to create scalable, maintainable technical diagrams.
• Promote Documentation-as-Code practices using Markdown, Mermaid, Git repositories, and modern collaboration platforms.
• Support version control, documentation consistency, and collaboration across technical teams.
• Ensure diagrams and documentation can be understood and maintained by multiple stakeholders.

🚦 Enterprise Delivery Management & Execution

• Coordinate execution of strategic initiatives across multiple delivery teams and business functions.
• Develop and maintain program timelines, milestones, deliverables, and execution plans.
• Manage enterprise-level risks, dependencies, assumptions, constraints, and organizational blockers.
• Facilitate cross-team planning sessions, backlog refinement, roadmap reviews, and dependency-management activities.
• Coordinate release readiness, implementation planning, and delivery activities.
• Track progress against commitments and communicate risks or delays proactively.
• Improve visibility, predictability, and accountability across enterprise initiatives.
• Support Agile delivery methodologies and established program governance practices.
• Ensure successful execution of complex, multi-team transformation programs.

🤖 Artificial Intelligence, Modernization & Innovation

• Support enterprise initiatives involving Artificial Intelligence, Machine Learning, Intelligent Automation, and Digital Transformation.
• Partner with Product, Engineering, Data, and Architecture leaders to advance AI-driven modernization initiatives.
• Identify opportunities to improve operational efficiency, decision-making, and business performance through AI-enabled capabilities.
• Evaluate and document AI use cases, expected business value, technical requirements, and implementation considerations.
• Support responsible AI adoption through governance, documentation, and appropriate oversight practices.
• Contribute to initiatives involving Generative AI, Agentic AI, and emerging enterprise AI technologies.
• Assist with evaluating AI platforms, automation opportunities, and strategic technology partnerships.
• Translate complex AI concepts into understandable business cases, workflows, and solution documentation.
• Support innovation programs that improve customer experience, employee productivity, and organizational effectiveness.

🔗 Enterprise Integration & Platform Strategy

• Coordinate enterprise technology initiatives involving multiple systems, applications, and business processes.
• Partner with technical teams to document integration requirements, information flows, and system dependencies.
• Support planning for APIs, event-driven architectures, and enterprise application ecosystems.