D2C Account Executive

Job Description

Who We Are

Villa is building America’s leading next-generation homebuilding platform. With a mission to be the easiest, fastest and most cost-efficient way to build homes, Villa's platform is a highly scalable new approach to offsite homebuilding and is critical in solving the many problems facing the U.S. housing market. Villa provides end-to-end services for customers that span feasibility, design, permitting, and construction of high-quality homes built using modern offsite construction. Villa is currently the largest ADU builder in California and is growing rapidly into other housing products and geographies.

Role Overview

As a D2C Account Executive at Villa, you will be the front-line ambassador for a company that is changing housing. This is a full-cycle sales role where you will guide homeowners from the contact all the way to a signed contract for their new Accessory Dwelling Unit (ADU).

This is a full time remote role that reports to the Head of Consumer Sales.

What You'll Do:

• Full-Cycle Pipeline Management: Manage the entire direct-to-consumer sale and design process, from initial lead intake and qualification through deposit and final contract.
• Consultation & Feasibility: Provide expert consultation to customers to evaluate project feasibility and cost, utilizing industry-standard tools such as Bluebeam to build initial site plans.
• Cross-Functional Collaboration: Partner seamlessly with Product, Project Management, Construction Management and BizOps teams to align on feasibility, timelines, and customer expectations, ensuring a smooth handoff from sales to execution.
• Consultative Sales Expertise: Act as a trusted advisor to homeowners, utilizing a deep understanding of our product to actively listen to their needs and guide them toward the best ADU solution for their property.
• CRM & Reporting: Diligently update Salesforce with correct information, maintain fullknowledge of the target prospect base, and report KPIs to sales leadership.

What You Have:

• Experience: 3-5+ years of sales experience, with a strong preference for full-cycle, high-ticket D2C sales. A background in homebuilding, real estate, or construction sales is a strong plus.
• Drive & Initiative: You are a highly motivated sales professional and a true self-starter. You operate with a strong sense of urgency and possess an unrelenting drive to move the business forward on a daily basis.
• Character: A track record of personal accountability, high integrity, and resilience in the face of new and/or unforeseen challenges.
• Communication: Excellent verbal and written communication skills; you enjoy interacting with people via phone, email, and social media to gain their trust.
• Technical Skills: Strong computer skills and hands-on experience with Salesforce, alongside the ability to draft clear communications that demonstrate attention to detail.
• Team Orientation: A team player with a strong desire to help reinforce and improve internal processes, and a desire to learn and grow.
• Coachability: Receptive to feedback with the willingness to learn and embrace continuous improvement.

We are focused on building a diverse and inclusive workforce. If you're excited about this role, but do not meet 100% of the qualifications, we encourage you to apply.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles FCIHO, we will consider for employment qualified applicants with arrest and conviction records.

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