Sales Representative

Job Description

Position: Sales Representative - Quito, Ecuador

• Overview: We are seeking an experienced Sales Representative to drive the adoption of Routres' AI-powered steel trading marketplace throughout Latin America. This role manages the complete customer lifecycle: prospecting, onboarding, negotiations, transaction execution, customer success, and long-term account growth. The ideal candidate combines strong steel industry knowledge, consultative B2B sales expertise, and the ability to build long-term relationships with buyers, distributors, manufacturers, and suppliers.

• Key Responsibilities:

• Sales & Account Management:

• Manage the complete sales cycle from prospecting to post-sale support.

• Qualify leads and develop new business opportunities.

• Guide customers through the onboarding process.

• Coordinate transactions between buyers and suppliers.

• Monitor deal execution and ensure customer satisfaction.

• Identify upselling and account expansion opportunities.

• Business Development:

• Expand marketplace adoption within assigned territories.

• Develop relationships with distributors, manufacturers, processors, and industrial customers.

• Promote long and flat steel products.

• Increase transaction volume and territory revenue.

• Client Relationship Management:

• Build and maintain long-term partnerships with buyers and suppliers.

• Provide consultative guidance on steel sourcing and procurement strategies.

• Deliver exceptional customer service and market insights.

• Support customers with pricing, sourcing, and commercial decisions.

• International Sales Support:

• Connect LATAM customers with suppliers across Europe and Asia.

• Support international transactions and cross-border commercial opportunities.

• Collaborate with global stakeholders throughout the sales process.

• Reporting & CRM Management:

• Maintain accurate CRM records and pipeline visibility.

• Track KPIs, conversion metrics, and sales performance.

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• Prepare forecasts and territory reports.

• Leverage marketplace analytics to support sales decisions.

• Cross-Functional Collaboration:

• Partner with Operations, Finance, Logistics, Compliance, Product, and Customer Success teams.

• Ensure accurate order execution and customer experience.

• Provide market feedback and participate in process improvement initiatives.

• Required Qualifications — Must-Have:

• 3+ years of B2B sales experience.

• Direct experience in the steel industry.

• Experience selling steel products, metals, industrial materials, or commodities.

• Proven success managing a full sales cycle.

• Strong negotiation and relationship management skills.

• Experience using CRM platforms (Salesforce, HubSpot, or similar).

• Advanced Excel and Google Sheets skills.

• Strong analytical and problem-solving abilities.

• Professional working proficiency in English.

• Native or fluent Spanish.

• Availability to travel within assigned territory.

• Preferred Qualifications:

• Existing network of steel buyers, suppliers, or distributors.

• Experience with long steel products and/or flat steel products.

• Knowledge of international trade, imports, and exports.

• Understanding of logistics, supply chain, and Incoterms.

• Experience working with suppliers or customers across Europe and Asia.

• Bachelor's degree in Business, International Trade, Marketing, Sales, Industrial Engineering, or related fields.

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