Question 1

How many remote Support jobs are there right now?

Accepted Answer

Remote Landers currently lists 16 remote Support roles.

Question 2

What's the salary range for remote Support jobs?

Accepted Answer

Salaries for remote Support roles on Remote Landers typically range from $75k to $160k per year.

Question 3

Which companies are hiring for remote Support roles?

Accepted Answer

Companies currently hiring for remote Support roles on Remote Landers include Enterprise Call Center, Acumatica, Cin7, Customer.io, Eyebot, Polleverywhere, Regrello, Repurposeglobal.

Question 4

Is remote Support hiring still active?

Accepted Answer

Yes — 16 new remote Support roles have been added to Remote Landers in the past 30 days.

Question 5

What does a remote Support role actually involve?

Accepted Answer

Remote support roles answer customer questions and resolve issues — over chat, email, or phone — using the same knowledge base and ticketing tools an on-site support team would, from wherever the agent is working.

Question 6

How is remote Support work different from an on-site role?

Accepted Answer

Escalating a hard ticket to a teammate moves from turning around in your chair to a written handoff in the ticketing system, so clear documentation of what you've already tried matters more than it would if a colleague could just glance at your screen.

Question 7

What do you need to break into remote Support work?

Accepted Answer

Time zone overlap with the customers or team you'd be supporting is often a hard requirement, more so than for most other remote roles — check the listed hours closely before applying. Strong written communication is essential too, since a large share of remote support happens over chat or email rather than a call.

Remote Support jobs

Inbound Call Center Agent

Call Center Agent – Customer Service

Customer Service Representative – Call Center

Customer Support Agent – Entry Level

Customer Support Representative – Phone Support

Customer Service Representative – Inbound Calls

Call Center Representative – Customer Support

Customer Service Agent – Inbound Support

Inbound Customer Support Agent

Manager, ERP Application Support (Distribution)

Customer Success Manager

Customer Success Manager

Frequently asked questions